Eastern's Non-Proprietary Promise
100% of the equipment we install can be serviced and maintained by any qualified elevator company.
We are proud of the fact we only use Non-Proprietary Products.
Our elevator products meet all requirements for universal serviceability and
maintainability. This makes your choice of service companies exactly that - your choice.
Major Companies often use only their proprietary products, making your ability to seek
the maintenance and repair services of other elevator companies difficult. Often they provide incomplete
systems that need special key codes and have software that expire. They often retain your
special diagnostic tools, equipment manuals, and sometimes drawings to ensure that you will
only be able to use their repair and maintenance services.
We guarantee that none of the products we offer will contain software that expires or require special key codes. And when the installation is complete, any device needed for maintenance, adjustment or troubleshooting will be provided to the customer at no additional charge. Our use of Non-Proprietary equipment is why we are the:
