We are better because we are an Independent Elevator Company and not a Major Company. What's the difference? Major elevator companies, such as Otis, Kone, Schindler and Thyssen Krupp, are typically elevator manufacturers, with manufacturing facilities in several countries and branch operations in larger cities all over the world. Service calls are typically routed to and dispatched from a large call center. To them you are a number, your account number.

Independents by contrast are local; usually family owned companies. Generally they operate out of one or two locations and serve a more limited geographic area. By their very nature you receive more personalized service; you are a name, not a number and usually develop long standing relationships.

At Eastern Elevator Company, we are a locally owned, full service independent elevator company where Exceptional Service is the cornerstone of our philosophy.

With more than 25 years experience in the industry, our friendly helpful office staff, knowledgeable sales professionals and experienced, well trained field technicians guarantee that each of our valued customers receives the highest level of quality workmanship and personal service we can provide. As a full service company we are capable of meeting all of your installation, maintenance, modernization and service needs.

We use only non-proprietary equipment that can easily be serviced by any qualified company, and our rates are typically 20% - 40% less than the major companies. We will respond to your questions and concerns quickly and efficiently. It's our qualified people and full service approach why we are the: