What is a MRL?
MRL (Machine-Room-Less) elevators are installed with the machine in the hoistway and the control equipment usually located on the side and inside the elevator shaft. MRL elevators are much less expensive than a normal traction elevator, however they are more expensive than the typical hydraulic elevator. Also, many of the MRL elevators available today are proprietary equipment. As with any product, there are benefits and draw backs to the MRL elevator’s design.
What is a LU/LA?
LU/LA stands for Limited Use/Limited Application. It is essentially a small elevator that requires less space, less power, and is not required to have the fire recall function of a full sized elevator. The application is limited to 25 feet of travel, 1400 lbs. capacity, and a speed of 30 feet per minute.
Are LU/LA’s less expensive than standard commercial elevators?
Limited Use/Limited Application (LULA) elevators are less expensive, typically this type of equipment is installed to save building space, reduce power consumption, or to greatly reduce the pit depth or the overhead clearances required.
Do you install proprietary equipment?
No. Unlike most elevator companies Eastern’s products are completely non- proprietary. That means that the equipment we install may be serviced by any trained elevator technician. Installing non- proprietary equipment allows parts, information and technical support be available to anyone if they need to work on the equipment. We feel that our customers would be best suited if they continue to use Eastern as the service provider
What sizes do Residential elevators do you sell?
We install both Waupaca and Inclinator residential elevator products. Each manufacturer will custom build an elevator to suit your needs accommodating up to 15 square feet of usable floor space which is the largest allowed by elevator code. Contact us to help design an elevator to fit your specific needs.
Am I required to have a service contract on my equipment?
Yes. The ASME A17.1 does require elevators to be maintained by elevator personnel. If your jurisdiction is enforcing the 2010 version of the code or later, you are also responsible to have a Maintenance Control Plan (MCP) for your equipment.
What is a Maintenance control plan?
This is a program that is outlined in Section 8 of the ASME A17.1 code that stipulates some basic general requirements for elevator maintenance and record keeping. An MCP is required to be kept onsite and accessible to elevator personnel. It should include all information necessary to maintain, service and repair the elevator equipment on site.
Why am I required to have two companies for an inspection?
Eastern Elevator is required to perform functions and operate the equipment while a third party state inspector witnesses the inspection
What is a 5 year full load test? What equipment requires it?
A 5 year full load test is when the elevator company brings out test weights equal to the full capacity of the elevator then the elevator company and inspector conduct the safety testing with weights. Any conveying equipment that is suspended by steel cables with safeties on the car or counterweight will be required to have a 5 year full load test.
EASTERN ELEVATOR CO.
Toll Free: 1-800-333-2732
Phone: 703-396-4949 or 757-852-2732
WHAT OUR CLIENTS HAVE TO SAY
Just a brief note to thank you and your staff. We LOVE our new elevator! We thought we would use it primarily to get Bill’s Mom and her wheelchair/walker into & around the house, but have found we’re using it on a daily basis just to avoid the stairs. In our very tall house (even though we are quite capable of using the stairs) it’s just so much more convenient and it’s already hard to imagine the house without the elevator! Please pass along our “thanks” to your folks who worked with us on the design and actual installation. They were ALL extremely courteous, knowledgeable, helpful and just nice folks. Despite the many construction delays on our part, that pushed the project out longer than anticipated, your folks were great throughout the process. You all made this a very positive experience for us.
- Bill and Barb Houdershell
Eastern Elevators Co. installed our home elevator in Early 2015. During installation and on routine service calls since that time, Eastern Elevator’s technicians and staff have displayed an outstanding level of professionalism and a strong sense of customer service. At the office, Ray and Erin have been great, responding promptly to any inquiry or service request. When service has been needed, the field technical team, including Cody, Ryan, and Shawn, are knowledgeable, professional, and a pleasure to work with. The bottom line: customers can rely on the Eastern Elevator team to install a reliable product and to keep it operating efficiently.
- Tim and Mari Ryan
First I am so sorry I cannot remember the name of the young lady who assisted myself and my nephew in selecting a scooter for my use. She was so well prepared with information to answer our questions, if we asked something she did not have the answer she immediately called Pride and got the answers we needed. We found her to be interested in our needs not in just selling us something. We found the scooter at cheaper price but I wanted to support our local business and she made the decision even easier with her great personality and very caring manner. I have and will continue up to tell people about your Pride Scooter sales and your outstanding sales person.
- Sharon McIlwee
Customer Service, Other, Quality, Thoroughness
Shawn is a great talent. Smart, persistent and an effective communicator. We greatly appreciate his expertise and enjoy his company.
- Rick Buckley
Customer Service, Quality, Thoroughness
We appreciate the great work done by Cody to get our wheelchair lift running again
- Patrick and Kathrine Andrus
What an incredible showroom!! The staff here is wonderful and friendly. And the Elevator Mechanics are so knowledgeable. My parents are stopping in just to see the working elevators for the home they are having built in VA. Super excited.
- Tricia J.